Contact Forum
Contact Forum
Security Forum 2018

31 May - 1 June

05/31 from 10AM to 6:30PM
06/01 from 10AM to 6:00PM


+34 914 768 000

It is an opportunity to strengthen business relationships between CX directors, decision-makers from leading companies in customer service and customer experience and technology and BPO service providers.

An open window for listening, working together and a perfect occasion for networking.

They have already benefited from Contact Forum…

Is Contact Forum for me?

  • If you want to create links with different industries. Can you think of anything more cross-cutting than customer experience? Contact Forum coexists with five other industries in Business Platform, a space designed to promote cross-sector agreements.
  • If you want to know the latest CX trends in the market. Change is the only constant. In technologies, in customer consumption patterns, in their expectations? Keeping up to date with the latest developments will help you to offer a service that will make you fall in love. Get that engagement up!
  • It is if you want to gain visibility and promote your brand in a privileged environment with maximum visibility. The event is full of professionals with the ability to decide on the solution that can help you deliver a unique customer experience.
  • If you are looking to network with leading managers from different industries. Get to know other players in the industry in more detail and enhance your brand in an environment of professional growth, inspiration and debate. Synergies are the hallmark of Contact Forum. Are you going to miss it?

Profiles you will find in Contact Forum


Professionals from consolidated technology companies and start-ups looking to market their most innovative products and services.


Directors of Customer Service and Customer Experience, customer experience design and innovation, contact centre professionals, consultancies, BPOs…


Directors of marketing, business development, digital transformation, strategy, human resources and purchasing, among others.