Where:
CCIB, Barcelona

 

When:
2-3 June

 

Timetable:
From 10AM to 6:30 PM

 

Nature:
Professional

 

Contact:
+34 914 768 000

Technology makes it easier to face customer-oriented challenges. We at Contact Forum reflect on when and how to adopt technological solutions, but also whether innovation should come from within the processes, the profiles of the people, etc.

A professional meeting focused on work, relationships, reflection and business between the Executives of Client Service, Customer Experience and Digital Transformation, and various companies that provide management and solutions appropriate to each industry and business.

Companies which have already benefited from Contact Forum…

4 opportunities you’ll miss if you don’t come

  • Connect with different industries. Identify potential synergies with business areas other than your own!
  • Explore new business opportunities. All industries want to focus on the customer, and Contact Forum provides the perfect space for customer experience executives to close cross-sectoral deals.
  • Share your technological developments and do business. The event is full of professionals with the ability to decide. More than 7,500 executives who are eager to learn about your products and services.
  • Expand your personal network. The leading companies in the customer experience industry will attend the forum. You don’t want to miss it.

Who can benefit from Contact Forum?

  • Professionals from industries interested in discovering the best practices and trends, who are looking for inspiration and moments of reflection and debate. Professionals that need to identify what advantages the technological solutions are bringing to other companies and how the different tools have worked with their business. The forum will connect you with real cases in your area of expertise..
  • Technology companies seeking to market their products and services. Customer Service (CSMs) and Customer Experience Design and Innovation Managers, Contact Centre Professionals, Consulting Firms, BPOs…
  • Businesses seeking to boost their brand by sponsoring one of our spaces. If you want to make yourself known as a leading company in Customer Experience, there is no better partner to join.
i want to participate

Check out our stand types and tariffs. In this edition, the space that you book will
include as a bonus a customized communication plan.

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